Refund Policy

Welcome to 4x Engineer! Our services are designed to provide high-quality solutions in software development and more. Below is our refund policy which applies to all products and services offered through our website..

General Terms:

Refund Turnaround Time (TAT): Refunds, if applicable, are processed within 7 business days after the refund request is approved.

Pricing: Our services start from Rs 1000/-.

Products and Services:

Store Products (Visit: Store)
Full refunds are available before activation or service commencement. Once the service is activated, no refunds will be issued under any circumstances.

MQL Lock Service (Visit: MQL Lock)
This service is non-refundable once purchased.

Text2Pic Service (Visit: Text-to-Image)
The Text-to-Image Generation Service is non-refundable after purchase.

Service-Specific Terms:

Development Services:
Full refunds are available if the project has not been initiated. Once work on your project has started, we cannot offer refunds under any circumstances.

Software Activation:
Once software has been activated using the activation key, no refunds will be issued under any circumstances.

Checkout Process:

To ensure a smooth and transparent purchasing experience, please follow the steps below:

Select Your Product or Service:
Visit our Store, MQL Lock, or Text-to-Image pages.
Choose the product or service that best suits your needs.

Add to Cart:
Once you have selected your product or service, click the ‘Buy Now’ or 'Purchase Now' button.

Review Your Cart:
Review the items in your cart. You can adjust the quantities or remove items if necessary.

Proceed to Checkout:
When you are ready to purchase, proceed to checkout.
You will be asked to enter your billing and shipping information.

Payment Information:
Enter your payment details. We ensure all transactions are secure and encrypted.

Review and Confirm:
Review all the information you have entered, including your payment details and the items in your cart.
Confirm your order.

Order Confirmation:
After your payment is processed, you will receive an order confirmation via email.
This confirmation will include your order details and a receipt.

Changes to Our Checkout Process:

4x Engineer may update this checkout process from time to time to improve our service or comply with regulatory requirements. Please review it periodically.

Requesting a Refund:

To request a refund, please contact us at support@4xengineer.com with your order details. Only after attempting to resolve issues and if mutually agreed upon, a refund request can be considered.

Changes to Refund Policy:

4x Engineer may amend this policy from time to time without notice. You are advised to review this policy periodically for any changes.

Contact Us:

If you have questions or need further information regarding our refund policy, please contact us.